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From242US$ /night
Check-in
20Dec2025Select date
Check-out
21Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Blvd. Kukulcan Km 4.5 Seccion B Lote 1, Cancun, Mexico, 77500
-
Close to the beach
Very good
7.5
6.0
/10
3.7
/5

Grand Oasis Palm, a 4-star Cancun hotel rated 7.4/10 on Booking.com, offers an all-inclusive family-oriented experience. Amenities include a Kiddo Zone for children, multiple dining options, and entertainment programs. The hotel features beachfront access and a variety of activities for all ages.

Rooms & Amenities

Rooms at Grand Oasis Palm are designed with families in mind, providing space for up to 2 adults and 3 children. The accommodations include amenities like air conditioning, flat-screen TVs, and minibars. Family Suites consist of two communicating rooms, enhancing privacy while keeping families connected.

Dining Options

Dining options at the hotel include a variety of cuisines such as Italian, Japanese, and seafood, catering to diverse palates. Exclusive restaurants for kids serve fun dishes in a playful environment. The an array of all-inclusive culinary experiences allows guests to explore different flavors throughout their stay.

Leisure & Entertainment

Leisure activities at Grand Oasis Palm include the Pirata's Bay adventure zone and multiple swimming pools with water slides. Guests can engage in activities like yoga, kayaking, and vibrant nightlife at clubs like the Kinky Night Club. The resort also hosts a unique pirate ship tour suitable for families and adults.

Services & Local Area

Services at Grand Oasis Palm include express check-out and a travel agency that arranges excursions to nearby attractions such as Chichen Itza and swimming with dolphins. The available business center supports work-related needs. Guests have access to complimentary Wi-Fi and free parking.

Must-do experiences

  • Savor fresh ceviche at El Mercado 23, a lively local market.
  • Visit the Tulum ruins for stunning ocean views and ancient history.
  • Dive into the cenotes at Gran Cenote for a refreshing adventure.
  • Explore the vibrant art at the Cancun Underwater Museum (MUSA).
  • Taste churros filled with cajeta at Churros El Moro nearby.
View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Partial View Room
2 persons
28 m² 
2 Double beds
Shower
Air conditioning
Superior
2 persons
28 m² 
2 Double beds
Shower
Air conditioning
Grand Family Suite
2 persons
65 m² 
1 King-size bed
Shower
Balcony

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Paid Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Billiard tables
  • Aerobics

Services

  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

Grand Oasis Palm offers a delightful array of dining experiences, featuring local and international cuisines that cater to every taste. From vibrant Mexican flavors to sumptuous Italian dishes, guests can enjoy culinary indulgence in inviting settings, perfect for families or intimate dinners alike.
Grand Oasis Palm Hotel Cancun Restaurant photo Restaurant at the Grand Palladium Hotel
Grand Oasis Palm Hotel Cancun Restaurant photo Prince performing at the 2007 NBA All-Star Game
Grand Oasis Palm Hotel Cancun Restaurant photo The restaurant

The White Box Gastrobar

Mediterranean
Ambiance
Family-friendly atmosphere, inviting for both casual dining and special occasions.
Key Offerings
Experience Mediterranean delights with a menu designed for shared plates, ideal for sampling various flavors with family and friends.
Reservation
No
Lunch and Dinner

Bites Snacks

American
Ambiance
Casual and relaxed, perfect for a quick bite or a laid-back lunch.
Key Offerings
Satisfy cravings with a menu that features classic American snacks, light meals, and refreshing beverages.
Reservation
No
Lunch and Dinner

Sisal Restaurant Bar

Casual dining
Ambiance
Informal setting, ideal for social gatherings over good food.
Key Offerings
An eclectic menu for light bites and refreshments in a relaxed environment.
Reservation
No
Lunch and Dinner

Los Agaves Tacos and Tortas

Mexican
Ambiance
Vibrant and lively, perfect for a casual dining experience.
Key Offerings
Enjoy authentic tacos and tortas that showcase traditional Mexican flavors and fresh ingredients.
Reservation
No
Lunch and Dinner

Makitaco

Japanese and Mexican fusion
Ambiance
Energetic and fun, appealing to those seeking a unique culinary twist.
Key Offerings
Savor the innovative fusion of sushi and Mexican flavors, creating a delightful dining experience.
Reservation
No
Lunch and Dinner

Dos Lunas Pizza and Pasta

Italian, Pizza
Ambiance
Warm and inviting, perfect for family meals or cozy dinners.
Key Offerings
Relish homemade pizzas and classic pasta dishes, made with authentic Italian recipes.
Reservation
No
Lunch and Dinner

Dos Lunas Terrace

Italian, Pizza
Ambiance
Open-air terrace with a relaxed vibe, ideal for sunny lunches.
Key Offerings
Enjoy delicious pizzas while basking in the warm sun, complemented by lovely views.
Reservation
No
Lunch only

Careyes Gourmet - Adults Only

Mexican
Ambiance
Sophisticated and intimate, designed specifically for adult guests.
Key Offerings
Indulge in gourmet Mexican dishes, offering a refined take on traditional recipes.
Reservation
Recommended
Dinner only

Isla Mujeres

American and Sushi
Ambiance
Chill and casual, suitable for a relaxed lunch experience.
Key Offerings
A creative blend of American comfort foods and sushi options for a diverse palate.
Reservation
No
Lunch only

Sweet Palm Kids Restaurant

Family-friendly
Ambiance
Bright and cheerful, catered to young diners with family-oriented menus.
Key Offerings
A playful selection designed for kids, ensuring a fun dining experience for the little ones.
Reservation
No
Breakfast, Lunch, and Dinner

El Buffet

International
Ambiance
Lively buffet setting for a fun and casual dining atmosphere.
Key Offerings
An extensive buffet serving global dishes, perfect for breakfast and family meals throughout the day.
Reservation
No
Breakfast, Lunch, and Dinner

El Buffet International

International
Ambiance
Vibrant and bustling, designed for diverse tastes catering to all ages.
Key Offerings
A rich variety of international dishes available at breakfast, lunch, and dinner.
Reservation
No
Breakfast, Lunch, and Dinner

Akeru Sushi

Sushi
Ambiance
Trendy and modern, a perfect choice for sushi lovers.
Key Offerings
Delight in a range of sushi offerings, from traditional rolls to innovative creations.
Reservation
No
Lunch and Dinner

Cocoa Adults Only

Seafood
Ambiance
Spa-like atmosphere, offering an exclusive adults-only dining experience.
Key Offerings
Taste the ocean's bounty with expertly prepared seafood dishes, focusing on freshness and artistry.
Reservation
Recommended
Breakfast and Lunch

Location

Blvd. Kukulcan Km 4.5 Seccion B Lote 1, Cancun, Mexico, 77500
Map view
Blvd. Kukulcan Km 4.5 Seccion B Lote 1, Cancun, Mexico, 77500
Nearby
Blvd. Kukulcan Km 4.5 Terminal Playa Linda Hotel Zone
Scenic Tower Cancun
190 m
Blvd. Kukulcan km.5
Galeon Capitan Hook
30 m
Blvd. Kukulcan Km. 4.5
Jardin del arte
590 m
Restaurants
Maki Taco
140 m
Boulevard Kukulcan Km 4.5 Zona Hotelera
Sirenas Raw Bar
400 m
Blvd. Kukulcan Km. 4.5
Fontina
1.4 km
Boulevard Kukulkan
Explore Cancun
Local Highlights Near Grand Oasis Palm
Top Attractions
Activities
Dining
Entertainment
Scenic Tower Cancun
Scenic Tower Cancun
3 minutes walking
Panoramic views of Cancun from a height of 110 meters with a rotating platform for stunning photo opportunities.
Playa Tortugas
Playa Tortugas
11 minutes walking
Popular beach with calm waters, various restaurants, and water sports activities for a fun-filled day by the sea.
Galeon Capitan Hook
1 minute walking
Enjoy a vibrant pirate show onboard a replica galleon, complete with dinner, fun, and family-friendly entertainment.
Float Fun Cancun
Float Fun Cancun
10 minutes walking
Unique water park featuring inflatable obstacles and slides, perfect for families and thrill-seekers seeking adventure.
Snorkeling Tours
20 minutes drive
Visit vibrant coral reefs and exotic marine life; tours available with equipment included at local providers.
Yoga Classes
5 minutes walking
Relaxing yoga sessions available at nearby studios, perfect for those seeking tranquility and wellness during their stay.
Jet Ski Rentals
11 minutes driving
Thrilling jet ski rides available at local beaches; rentals and safety gear provided to ensure an exciting experience.
Maki Taco
Maki Taco
2 minutes walking
Fusion eatery known for its sushi tacos, vibrant ambiance, and a variety of vegetarian options for food lovers.
Sirenas Raw Bar
Sirenas Raw Bar
5 minutes walking
Casual atmosphere featuring fresh seafood and cocktails; seasonal specials make every visit unique and memorable.
Fontina
Fontina
17 minutes walking
Charming Italian restaurant renowned for its handmade pasta and extensive wine list; reservations recommended.
Barezzito
35 minutes driving
Lively venue offering live music and dance parties; perfect for nightlife enthusiasts looking to enjoy local culture.
Club De Playa
30 minutes driving
Beach club with DJs and relaxed vibes, offering great drinks and a fun atmosphere for all ages to enjoy.
Getting around
City Centre
Cancun10 min  ·  6.4 km
Airports
Isla Mujeres, Quintana Roo (ISJ)32 min  ·  21.2 km
Cancun International Airport (CUN)33 min  ·  21.8 km

Reviews and Ratings

Feedback from previous guests about their experience.
62%
loved the resort and would return for another relaxing stay
6.2/10
Nice
Rooms
5.0
Location
6.8
Service
6.2
Dining
5.0
Guest reviews
6.2/10
based on 5 reviews
7.5
7.5/10 based on 4210 reviews
Marion
United Kingdom, February  2025
7.2/10

We had a wonderful stay at Oasis Palm, where the beautiful environment is complemented by an attentive staff. The rooms were clean and comfortable, though we encountered a few minor maintenance issues. Dining options were varied, but some of the specialty restaurants could be improved. Overall, it was a great experience, although the beach wasn't as amazing as we had hoped.

Rooms
7.0
The rooms were generally clean and comfortable, but I faced a bit of an issue with the door alignment, making it difficult to open and close. The bathroom amenities, including the toilet's flushing mechanism, could use some improvement. Despite these minor issues, it offered a lovely view.
Service
8.0
While initial interactions at the front desk weren't the best, the staff throughout the resort more than made up for it with their attentiveness and positive attitude. I appreciated the service from the restaurant staff, especially Gabrielle in the Cafe.
Location
7.0
Oasis Palm is situated conveniently near the beach, although the nearby construction was a bit distracting. The hotel's proximity to various amenities is a plus, though I found the dining reservation process cumbersome.
Dining
7.0
The variety of dining options was impressive, with different foods served daily, but some meals left much to be desired. The specialty restaurants had good meals but didn't always satisfy my appetite like the buffets did.
Facilities
7.0
The pool area was enjoyable, and the beach had its moments, but I expected a bit more in terms of beach quality. Overall, facility maintenance seemed to be a work in progress.
Liam
United Kingdom, January  2025
5.6/10

I had a pretty disappointing experience at this resort. The rooms were old and in need of repairs, and the dining options were mediocre at best. On the plus side, I appreciated the attentive service from some staff members and the quality of the spa. However, I wouldn't recommend staying here based on the numerous issues we faced during our visit.

Rooms
5.0
The rooms were very old and had several maintenance issues. We faced problems with the air conditioning and some rooms even had a persistent smell.
Service
6.0
While some staff were friendly and eager to help, the service in general was lacking, especially with maintenance requests that went unanswered.
Location
5.0
The resort is not ideally located for convenience; you often have to go next door for better facilities and entertainment.
Dining
5.0
Dining was quite disappointing with limited options and repetitive menu items. I found the food to be uninspired and of low quality.
Facilities
5.0
Facilities seemed to be poorly maintained, which detracted from the overall experience. The heating in the elevators was uncomfortable.
Eva
United Kingdom, November  2024
5.4/10

My experience at this hotel was quite frustrating, marked by poor service during check-in and unexpected fees that felt like a rip-off. While the beach was nice and the wait staff were genuinely attentive, the rooms left much to be desired - they were outdated and not suitable for families. Additionally, the dining options were limited, with long waits and food that was often lukewarm. Overall, I don't think it's worth the hype and would caution others to do their research.

Rooms
5.0
The rooms were old, tiny, and had a noticeable smell, making them far from comfortable, especially for families.
Service
5.0
Service was generally lacking; the check-in process was slow and the front desk staff were not very friendly.
Location
6.0
The beach was nice and close to the hotel, but the hotel itself felt crowded and cramped.
Dining
5.0
Dining was disappointing, with long queues for meals, and the food quality didn't meet expectations.
Facilities
5.0
Facilities were minimal, and while the beach area was maintained, the pool felt cramped and didn't provide a relaxing atmosphere.
Nicholas
United Kingdom, November  2024
7.6/10

I had a pleasant stay overall with a beautiful beach and excellent pool facilities for my toddler. The staff's hospitality was the highlight of my trip, with particular shoutouts to Arturo and Antonio for their exceptional service. On the downside, the dining options could use improvement, especially during lunch and dinner, and the need to pay for Wi-Fi was quite inconvenient.

Rooms
7.0
The rooms were acceptable, though a bit outdated. They were clean and had everything we needed, but were not particularly spacious.
Service
8.0
Service was generally good; most staff were friendly and attentive. However, I sometimes found it slow, especially when the restaurant was busy.
Location
9.0
The hotel has an amazing location right on the beach, with easy access to transportation for exploring the area, although the bus stop doesn't have a ramp for pushchairs.
Dining
5.0
Dining experiences varied; while breakfast was decent, I found lunch and dinner at the buffet less appealing and often served at a lukewarm temperature.
Facilities
9.0
The facilities, especially the pools, were great for families. The kids' club was a highlight for my toddler, and the beautiful beach was perfect for relaxing.
Jennifer
United Kingdom, September  2024
6.0/10

My stay at the hotel had some good points, like the beach and pool that are great for families, along with some friendly staff, especially in the dining areas. However, my experience was overshadowed by accessibility issues and frustrating service during meals. The location is convenient for reaching the ferry to Isla Mujeres, but the food quality and room conditions were disappointing overall.

Rooms
5.0
The rooms felt quite cramped with insufficient storage and the sea view room lacked a balcony. We had flooding issues after a storm, which was unacceptable.
Service
5.0
While some staff members were friendly, I encountered a lack of assistance at the front desk and issues with restaurant reservations being poorly managed.
Location
7.0
The hotel is conveniently located next to the ferry terminal for Isla Mujeres, but it's not ideal for those with mobility issues due to several accessibility concerns.
Dining
5.0
Food quality was disappointing; the buffet was often cold and unappetizing, and the reservation system for the restaurants was frustrating.
Facilities
6.0
The pool and beach facilities were well-maintained, but there were construction noises that detracted from the overall relaxation experience.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for additional charge.
Breakfast
The hotel Grand Oasis Palm provides visitors with a free full breakfast. 
Children & extra beds
There are no cots provided in a room.  There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2011
Number of floors:
5
Number of rooms:
22
Former name
Oasis Palm Beach
FAQs
About Grand Oasis Palm
What is the check-in and check-out time at Grand Oasis Palm?
Check-in is at 15:00 and check-out is by 12:00.
What are the parking options available at Grand Oasis Palm?
Free private parking is available on-site without reservation.
How far is Grand Oasis Palm from Cancun Airport?
The hotel is 19 km from Cancun Airport.
Are there any nearby restaurants to Grand Oasis Palm?
Nearby restaurants include Maki Taco (0.5 km), The White Box (0.5 km), and Sirenas Raw Bar (0.5 km).
What amenities can guests expect in rooms at Grand Oasis Palm?
Rooms offer air conditioning, flat-screen cable TV, a minibar, coffee maker, and private bathroom with toiletries.
Does Grand Oasis Palm have a children's program?
The hotel features a kids' club with cooking lessons, a disco, and a games area.
What recreational facilities are available at Grand Oasis Palm?
Guests can enjoy outdoor swimming pools, tennis courts, and a spa with wellness services.
What kind of entertainment does Grand Oasis Palm provide?
The hotel offers nightly entertainment, live music, and themed shows for guests.
Is beach access available at Grand Oasis Palm?
Guests have private beach access along with sun loungers and beach umbrellas.
What activities can guests participate in at Grand Oasis Palm?
Activities include aerobics, bike tours, live sports events, and children's entertainment.
What are some nearby attractions to Grand Oasis Palm?
Nearby attractions include Chichen Itza archaeological site and aquatic adventures like swimming with dolphins.
What accommodation types are available for families at Grand Oasis Palm?
The hotel offers family rooms that can accommodate up to 2 adults and 3 children.

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